Virtual Booth

In Malaysia, the adoption of Building Information Modelling (BIM) is increasingly encouraged in public sector construction. However, the integration of BIM with Facilities Management (FM), known as BIM-FM, remains significantly underutilised, particularly during the operational phase of government buildings. This gap poses risks to asset value, maintenance efficiency, and long-term sustainability.

This research aims to develop a smart acceptance model for BIM-FM implementation tailored specifically for Malaysia’s government sector. Grounded in the Unified Theory of Acceptance and Use of Technology (UTAUT), the study investigates the behavioural intention of public sector professionals towards BIM-FM adoption. A quantitative survey was conducted involving technical personnel from the key government sector, which is JKR. The findings identified three key determinants: Performance Expectancy, Effort Expectancy, and Organisational Support, all of which significantly influence users’ intention and readiness to adopt BIM-FM solutions.

Using structural equation modelling via SmartPLS, the final BIM-FM acceptance model was validated with strong explanatory and predictive power. The model serves as a strategic guide for policy-makers and public facility managers to encourage digital transformation in asset management practices.

This study contributes to the growing body of knowledge on technology acceptance in public infrastructure and supports Malaysia’s aspirations towards smart governance. By bridging the gap between construction and operational data, the proposed model offers a practical solution to unlock the full potential of BIM-FM in enhancing efficiency, transparency, and long-term asset value in government-owned buildings.