Virtual Booth

Electronic records Management Systems (ERMS) have evolved into critical instruments for improving the development, storage, retrieval, security, and disposal of organisational data. Effective training methods are essential for ensuring that employees understand both the technical aspects of ERMS and the concepts of effective records management. Many organisations deploy ERMS without providing adequate structured training, resulting in uneven record classification, inefficient metadata utilisation, delayed retrieval, lax compliance, and low user confidence. This mismatch might diminish ERMS effectiveness and impact organisational responsibility. Previous research on records management has shown that successful ERMS deployment is dependent not only on technology, but also on user understanding, policy awareness, and ongoing developing skills. Training that incorporates practical demonstrations, standard operating procedures, hands-on exercises, and refresher sessions has been found to improve staff competency and adherence to records management standards. This abstract suggests a qualitative method that includes document examination, observation of ERMS usage, and feedback from personnel who attend ERMS training sessions. Training techniques may include introduction briefings, step-by-step system demos, guided practice, user manuals, evaluation exercises, and follow-up assistance. Well-designed ERMS training can improve employees' grasp of record lifecycle management, which includes record generation, indexing, classification, access control, retention, and destruction. It also fosters regular work processes, minimises human error, and improves adherence to organisational policies. As a conclusion, structured and ongoing ERMS training methods can greatly enhance records management understanding and system utilisation. Organisations should treat training as a continuous process to ensure that ERMS supports efficiency, accountability, and long-term record preservation.